![]() ![]() ![]() The staff at Rogers Camping Trailers are the nicest people I may have ever met. By far the best customer service in campers and trailers, or any RV repair. Thanks again Paul for the tour of your facility in Tracy, CA. We wish RCT the very best in the years ahead. We encourage everyone to continue to give RCT your business. Hey, we all know it isn't everyday that you find a company with the commitment to provide quality and high standards. This family-owned business of 53 years is the place you can entrust your RV to be well cared for.Again, we are impressed with RCT's new location, and we are delighted that Paul and Ryan's new site is doing well. Really a sweet set up for working on all types of RVs. Bill and I have been customers for many years, and today we decided to visit their new Tracy site: Much larger store with more products, and this facility has the capacity to work on more RV's, lots of new equipment, etc. I've taken them both big jobs and small ones, and they've always done great work for me. These guys are hardworking and conscientious (although not particularly fast). I'll update again once we pick up but we're sure we'll receive 5 star service. Met with Ryan who gave us fair estimates for wash/wax, packing axles etc. Can't say enough about this place! Dropped our "new to us" fifth wheel off to get it serviced to hit the road. Going forward, I will use only this merchant for my "baby"! Assuming they'll have me i was a pretty incompetent customer :) - Robin B. Not only that, but after I left I had some questions unrelated to the work done and he promptly returned my call with all the answers I needed. It turned out that the service needed was more extensive than I expected - reasonable since it was over 10 years old and the previous owners had "deferred" (ignored) maintenance on it, he got me out on time to hit my target departure date. I spoke with Ryan and he said that despite being booked for the next 3 weeks, he would try. Departure time for my extended road trip crept up on me so by the time I wanted to make a appt for a check up the schedule was very tight. I am new to trailer camping and bought a second hand fiberglass "Casita". As FYI, Roger's RV does not do any engine work-not even oil changes-but they do just about everything else! - Marjie R. The shop at Roger's RV is also very cute and comfortable, and I picked up a few needed supplies. Itasca Cambria that took up a bit of space on the lot, so it had to have been a bit of an inconvenience-but there was no pressure to pick it up sooner. Another thing that I appreciated was the fact that I could not get in to pick up my RV until a week after it was ready, and Ryan said that was fine. I went with that option and it looks amazing! I can't even tell that the area had been damaged. Again, a cheaper repair option was offered. The countertop looks beautiful-much better than before! I also had a minor incident while pulling out of my property on the way to the appointment. Well, we were both surprised and WOWED at the outcome. I admit to being concerned about the outcome, particularly after my son-in-law said that he didn't think it would look very good. I could have replaced the entire counter, but Ryan suggested sealing and staining, which would save me $. As an example, I had a cracked bathroom counter that was particle board with a thin laminate coating. He is extremely friendly, calm, helpful, and knowledgeable! Ryan reviewed the repairs I needed, and he provided various options at different cost levels. A special shoutout to Ryan, who has the best customer service skills you will find anywhere. Well, I had every bit of the five star experience that others have reported. I read every review for Roger's RV before I brought in my RV. ![]() ![]() Read What Customers Say About Us I won't take my RV anywhere else for repairs. ![]()
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